Frequently Asked Questions
Everything you need to know about your order and our coastal-inspired apparel.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days within the continental U.S. Express shipping options are available at checkout if you need your gear sooner.
What is your return policy?
We accept returns of unworn, unwashed items with original tags attached within 30 days of purchase. Please note that final sale items are not eligible for return.
How do I know which size to choose?
Each product page features a detailed size guide. Our apparel generally follows a standard athletic fit, but we recommend measuring a favorite garment at home to compare.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on your specific location.
How should I care for my Black Dog apparel?
To maintain the quality of our signature cotton blends, we recommend machine washing cold with like colors and tumble drying on low heat.
Can I track my package after it ships?
Absolutely. Once your order is processed, you will receive an email with a tracking number and a link to monitor your delivery's progress in real-time.